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Lync

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Problem Statement

Research suggests that dating apps expose singles to considerable rejection, which contributes to feelings of anxiety and depression.

How might we promote genuine relationship-building, in a safe and inclusive environment, to minimise the negative impacts of online dating on our mental health?

Project Description

Lync aims to redefine online dating as an experience that supports mental wellness, through a safe and inclusive platform based on compatibility-focused matching.

The app will feature intelligent quiz-based matching that will increase the probability of compatibility and guided ice-breaker questions to encourage matches to connect on a deeper level. Images will only be shown after matches genuinely connect to ensure there is no initial physical attraction bias, and there will be date packages offered to ensure virtual-to-physical dates are safe.

Project By: Huong, Qi Yan, Anshiqa

A Few Questions For You

How Can We Improve?

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Kyle Huang

23/01/22 14:22:36

In response to "On a scale of 1 to 4, how confident are you about putting your picture on a dating app? *1 being Not at all and 4 being I have no hesitations"

3

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Kyle Huang

23/01/22 14:22:36

In response to "In a few words, what do you dislike about current dating apps, like Tinder, Coffee meets bagel, etc?"

Need to chat online before meeting offline

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Kyle Huang

23/01/22 14:22:36

In response to "From $0 to $20, how much would you pay for a) a verified account and b) being able to chat with more than 5 users? *Please answer in this format: a) $x , b) $y"

a) 0 , b) $0

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Tommy Koh

22/01/22 18:23:05

In response to "On a scale of 1 to 4, how confident are you about putting your picture on a dating app? *1 being Not at all and 4 being I have no hesitations"

3

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Tommy Koh

22/01/22 18:23:05

In response to "In a few words, what do you dislike about current dating apps, like Tinder, Coffee meets bagel, etc?"

The premise of the platforms

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Tommy Koh

22/01/22 18:23:05

In response to "From $0 to $20, how much would you pay for a) a verified account and b) being able to chat with more than 5 users? *Please answer in this format: a) $x , b) $y"

Depends on the ecosystem and user base

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Guest

22/01/22 15:22:24

In response to "On a scale of 1 to 4, how confident are you about putting your picture on a dating app? *1 being Not at all and 4 being I have no hesitations"

2

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Guest

22/01/22 15:22:24

In response to "In a few words, what do you dislike about current dating apps, like Tinder, Coffee meets bagel, etc?"

The vulnerability, don\'t feel safe on the apps as they have a reputation for being hook up apps.

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Guest

22/01/22 15:22:24

In response to "From $0 to $20, how much would you pay for a) a verified account and b) being able to chat with more than 5 users? *Please answer in this format: a) $x , b) $y"

a)$0 b)$0

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Guest

22/01/22 07:47:19

In response to "On a scale of 1 to 4, how confident are you about putting your picture on a dating app? *1 being Not at all and 4 being I have no hesitations"

4

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Guest

22/01/22 07:47:19

In response to "In a few words, what do you dislike about current dating apps, like Tinder, Coffee meets bagel, etc?"

The type of crowd

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Guest

22/01/22 07:47:19

In response to "From $0 to $20, how much would you pay for a) a verified account and b) being able to chat with more than 5 users? *Please answer in this format: a) $x , b) $y"

<$10

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Guest

22/01/22 03:51:41

In response to "On a scale of 1 to 4, how confident are you about putting your picture on a dating app? *1 being Not at all and 4 being I have no hesitations"

2

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Guest

22/01/22 03:51:41

In response to "In a few words, what do you dislike about current dating apps, like Tinder, Coffee meets bagel, etc?"

Being judged by just one picture, too many ppl just playing around relationship

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Guest

22/01/22 03:51:41

In response to "From $0 to $20, how much would you pay for a) a verified account and b) being able to chat with more than 5 users? *Please answer in this format: a) $x , b) $y"

A) $5 B) $5

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Guest

21/01/22 13:54:41

In response to "On a scale of 1 to 4, how confident are you about putting your picture on a dating app? *1 being Not at all and 4 being I have no hesitations"

2

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Guest

21/01/22 13:54:41

In response to "In a few words, what do you dislike about current dating apps, like Tinder, Coffee meets bagel, etc?"

Detailed prompts on profile

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Guest

21/01/22 13:54:41

In response to "From $0 to $20, how much would you pay for a) a verified account and b) being able to chat with more than 5 users? *Please answer in this format: a) $x , b) $y"

a) 10 , b) 10

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Guest

21/01/22 09:06:17

In response to "On a scale of 1 to 4, how confident are you about putting your picture on a dating app? *1 being Not at all and 4 being I have no hesitations"

2

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Guest

21/01/22 09:06:17

In response to "In a few words, what do you dislike about current dating apps, like Tinder, Coffee meets bagel, etc?"

Most just interested in hook ups.

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Guest

21/01/22 09:06:17

In response to "From $0 to $20, how much would you pay for a) a verified account and b) being able to chat with more than 5 users? *Please answer in this format: a) $x , b) $y"

a)$10 b)$5

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Guest

20/01/22 14:17:51

In response to "On a scale of 1 to 4, how confident are you about putting your picture on a dating app? *1 being Not at all and 4 being I have no hesitations"

3

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Guest

20/01/22 14:17:51

In response to "In a few words, what do you dislike about current dating apps, like Tinder, Coffee meets bagel, etc?"

Very image base

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Guest

20/01/22 14:17:51

In response to "From $0 to $20, how much would you pay for a) a verified account and b) being able to chat with more than 5 users? *Please answer in this format: a) $x , b) $y"

$10 per month

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Guest

18/01/22 01:56:27

In response to "On a scale of 1 to 4, how confident are you about putting your picture on a dating app? *1 being Not at all and 4 being I have no hesitations"

3

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Guest

18/01/22 01:56:27

In response to "In a few words, what do you dislike about current dating apps, like Tinder, Coffee meets bagel, etc?"

The apps make money when users stay and use them, but the user wants to get off them - conflict of interests

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Guest

18/01/22 01:56:27

In response to "From $0 to $20, how much would you pay for a) a verified account and b) being able to chat with more than 5 users? *Please answer in this format: a) $x , b) $y"

$0 because your competition is free

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Srivarshni

18/01/22 00:28:41

In response to "On a scale of 1 to 4, how confident are you about putting your picture on a dating app? *1 being Not at all and 4 being I have no hesitations"

3

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Srivarshni

18/01/22 00:28:41

In response to "In a few words, what do you dislike about current dating apps, like Tinder, Coffee meets bagel, etc?"

I dislike the fact that this apps have a bad reputation for just being used for hook-ups instead of a safe dating/social networking app. These apps are not specific enough as well. I just feel like I am more vulnerable when I am out there on the app.

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Srivarshni

18/01/22 00:28:41

In response to "From $0 to $20, how much would you pay for a) a verified account and b) being able to chat with more than 5 users? *Please answer in this format: a) $x , b) $y"

a) $2

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Guest

29/12/21 15:40:51

In response to "On a scale of 1 to 4, how confident are you about putting your picture on a dating app? *1 being Not at all and 4 being I have no hesitations"

3

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Guest

29/12/21 15:40:51

In response to "In a few words, what do you dislike about current dating apps, like Tinder, Coffee meets bagel, etc?"

very open? scary??? pose danger to me

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Guest

29/12/21 15:40:51

In response to "From $0 to $20, how much would you pay for a) a verified account and b) being able to chat with more than 5 users? *Please answer in this format: a) $x , b) $y"

a) $5, b) $0

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Guest

29/12/21 14:57:23

In response to "On a scale of 1 to 4, how confident are you about putting your picture on a dating app? *1 being Not at all and 4 being I have no hesitations"

1

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Guest

29/12/21 14:57:23

In response to "In a few words, what do you dislike about current dating apps, like Tinder, Coffee meets bagel, etc?"

They have a bad reputation in general. Like it is often used for just hooking up with people, scams and what not. And it just doesn’t seem very safe.

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Guest

29/12/21 14:57:23

In response to "From $0 to $20, how much would you pay for a) a verified account and b) being able to chat with more than 5 users? *Please answer in this format: a) $x , b) $y"

$0 -$5 ( if it’s proven it’s worth)

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Guest

29/12/21 14:53:36

In response to "On a scale of 1 to 4, how confident are you about putting your picture on a dating app? *1 being Not at all and 4 being I have no hesitations"

4

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Guest

29/12/21 14:53:36

In response to "In a few words, what do you dislike about current dating apps, like Tinder, Coffee meets bagel, etc?"

Can be superficial

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Guest

29/12/21 14:53:36

In response to "From $0 to $20, how much would you pay for a) a verified account and b) being able to chat with more than 5 users? *Please answer in this format: a) $x , b) $y"

#10, $20

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Guest

29/12/21 13:44:59

In response to "On a scale of 1 to 4, how confident are you about putting your picture on a dating app? *1 being Not at all and 4 being I have no hesitations"

2

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Guest

29/12/21 13:44:59

In response to "In a few words, what do you dislike about current dating apps, like Tinder, Coffee meets bagel, etc?"

Many catfishes, people that are not looking for long-term serious relationships

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Guest

29/12/21 13:44:59

In response to "From $0 to $20, how much would you pay for a) a verified account and b) being able to chat with more than 5 users? *Please answer in this format: a) $x , b) $y"

a) $0 b) $0. I think the existing applications in the market do provide these features for free, so this might be a drawback for this project if a fee is implemented and not justified well enough.

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Guest

29/12/21 13:03:31

In response to "On a scale of 1 to 4, how confident are you about putting your picture on a dating app? *1 being Not at all and 4 being I have no hesitations"

3

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Guest

29/12/21 13:03:31

In response to "In a few words, what do you dislike about current dating apps, like Tinder, Coffee meets bagel, etc?"

Many may not be genuinely looking for dates, some are just interested in flings.

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Guest

29/12/21 13:03:31

In response to "From $0 to $20, how much would you pay for a) a verified account and b) being able to chat with more than 5 users? *Please answer in this format: a) $x , b) $y"

A) $5, b) $5

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Valerie

29/12/21 02:34:56

In response to "On a scale of 1 to 4, how confident are you about putting your picture on a dating app? *1 being Not at all and 4 being I have no hesitations"

3

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Valerie

29/12/21 02:34:56

In response to "In a few words, what do you dislike about current dating apps, like Tinder, Coffee meets bagel, etc?"

Too many scam accounts, unsatisfactory matches, overly long chats that do not move to physical meet ups

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Valerie

29/12/21 02:34:56

In response to "From $0 to $20, how much would you pay for a) a verified account and b) being able to chat with more than 5 users? *Please answer in this format: a) $x , b) $y"

$9.99

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Guest

28/12/21 19:41:40

In response to "On a scale of 1 to 4, how confident are you about putting your picture on a dating app? *1 being Not at all and 4 being I have no hesitations"

3

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Guest

28/12/21 19:41:40

In response to "In a few words, what do you dislike about current dating apps, like Tinder, Coffee meets bagel, etc?"

I am worried to meet people whom might pose danger to me. The photos of the person can be photoshop to look nicer which might not be true. Not much verification or limited profile checks. Little description of the person.

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Guest

28/12/21 19:41:40

In response to "From $0 to $20, how much would you pay for a) a verified account and b) being able to chat with more than 5 users? *Please answer in this format: a) $x , b) $y"

a) $0. I am not sure of how many users are on the platform. If too little people, no point to join. b) $0 . If too little people I am interested in, no point to chat with 5 people only.

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Nur-Hafiza Binte Zaki

28/12/21 10:27:40

In response to "On a scale of 1 to 4, how confident are you about putting your picture on a dating app? *1 being Not at all and 4 being I have no hesitations"

4

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Nur-Hafiza Binte Zaki

28/12/21 10:27:40

In response to "In a few words, what do you dislike about current dating apps, like Tinder, Coffee meets bagel, etc?"

I don’t use dating apps but sometimes the person off-screen may be different from the person on-screen.

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Nur-Hafiza Binte Zaki

28/12/21 10:27:40

In response to "From $0 to $20, how much would you pay for a) a verified account and b) being able to chat with more than 5 users? *Please answer in this format: a) $x , b) $y"

a) $20 , b)$13

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Guest

28/12/21 03:03:34

In response to "On a scale of 1 to 4, how confident are you about putting your picture on a dating app? *1 being Not at all and 4 being I have no hesitations"

4

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Guest

28/12/21 03:03:34

In response to "In a few words, what do you dislike about current dating apps, like Tinder, Coffee meets bagel, etc?"

The sheer number of people that you can be matched with at any one time makes sustaining all the conversations quite a chore. It would be good to limit the number of matches and only make more matches available after closing some chats.

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Guest

28/12/21 03:03:34

In response to "From $0 to $20, how much would you pay for a) a verified account and b) being able to chat with more than 5 users? *Please answer in this format: a) $x , b) $y"

a) $0, b) $0. The current available apps already provide such functions for free.

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Guest

27/12/21 17:02:12

In response to "On a scale of 1 to 4, how confident are you about putting your picture on a dating app? *1 being Not at all and 4 being I have no hesitations"

1

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Guest

27/12/21 17:02:12

In response to "In a few words, what do you dislike about current dating apps, like Tinder, Coffee meets bagel, etc?"

i am scared of being perceived as a catfish

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Guest

27/12/21 17:02:12

In response to "From $0 to $20, how much would you pay for a) a verified account and b) being able to chat with more than 5 users? *Please answer in this format: a) $x , b) $y"

a) $0, b) $0

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Guest

27/12/21 14:34:27

In response to "On a scale of 1 to 4, how confident are you about putting your picture on a dating app? *1 being Not at all and 4 being I have no hesitations"

3

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Guest

27/12/21 14:34:27

In response to "In a few words, what do you dislike about current dating apps, like Tinder, Coffee meets bagel, etc?"

many profiles and chats but few geuine connections

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Guest

27/12/21 14:34:27

In response to "From $0 to $20, how much would you pay for a) a verified account and b) being able to chat with more than 5 users? *Please answer in this format: a) $x , b) $y"

a) $0 b)$0

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Guest

26/12/21 09:22:56

In response to "On a scale of 1 to 4, how confident are you about putting your picture on a dating app? *1 being Not at all and 4 being I have no hesitations"

3

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Guest

26/12/21 09:22:56

In response to "In a few words, what do you dislike about current dating apps, like Tinder, Coffee meets bagel, etc?"

U never know whether someone you\'re talking to is talking to 10283 other people.

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Guest

26/12/21 09:22:56

In response to "From $0 to $20, how much would you pay for a) a verified account and b) being able to chat with more than 5 users? *Please answer in this format: a) $x , b) $y"

A) $0 b) $10 tons of apps out there that offer this function. Im unlikely to pay more for it.

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Guest

25/12/21 15:28:00

In response to "On a scale of 1 to 4, how confident are you about putting your picture on a dating app? *1 being Not at all and 4 being I have no hesitations"

2

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Guest

25/12/21 15:28:00

In response to "In a few words, what do you dislike about current dating apps, like Tinder, Coffee meets bagel, etc?"

There are chances of being catfished and your identity being used for others to impersonate.

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Guest

25/12/21 15:28:00

In response to "From $0 to $20, how much would you pay for a) a verified account and b) being able to chat with more than 5 users? *Please answer in this format: a) $x , b) $y"

a) $5, b) $5

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Guest

25/12/21 07:24:29

In response to "On a scale of 1 to 4, how confident are you about putting your picture on a dating app? *1 being Not at all and 4 being I have no hesitations"

4

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Guest

25/12/21 07:24:29

In response to "In a few words, what do you dislike about current dating apps, like Tinder, Coffee meets bagel, etc?"

There are alot of fake profiles, it is hard to build trust over such dating apps.

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Guest

25/12/21 07:24:29

In response to "From $0 to $20, how much would you pay for a) a verified account and b) being able to chat with more than 5 users? *Please answer in this format: a) $x , b) $y"

a) NIL b) $5

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Guest

25/12/21 07:02:07

In response to "On a scale of 1 to 4, how confident are you about putting your picture on a dating app? *1 being Not at all and 4 being I have no hesitations"

4

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Guest

25/12/21 07:02:07

In response to "In a few words, what do you dislike about current dating apps, like Tinder, Coffee meets bagel, etc?"

Maybe sexually driven

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Guest

25/12/21 07:02:07

In response to "From $0 to $20, how much would you pay for a) a verified account and b) being able to chat with more than 5 users? *Please answer in this format: a) $x , b) $y"

$0

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Guest

25/12/21 06:07:45

In response to "On a scale of 1 to 4, how confident are you about putting your picture on a dating app? *1 being Not at all and 4 being I have no hesitations"

1

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Guest

25/12/21 06:07:45

In response to "In a few words, what do you dislike about current dating apps, like Tinder, Coffee meets bagel, etc?"

Identity theft is rampant and personas created are not representative.

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Guest

25/12/21 06:07:45

In response to "From $0 to $20, how much would you pay for a) a verified account and b) being able to chat with more than 5 users? *Please answer in this format: a) $x , b) $y"

a) $10, b) $0

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Guest

25/12/21 04:13:17

In response to "On a scale of 1 to 4, how confident are you about putting your picture on a dating app? *1 being Not at all and 4 being I have no hesitations"

2

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Guest

25/12/21 04:13:17

In response to "In a few words, what do you dislike about current dating apps, like Tinder, Coffee meets bagel, etc?"

superficial - not sure how interaction online can facilitate good relationships (at least not for me), even then, the premise of online dating makes the basis of the relationship rather awkward so I wouldn’t use these apps at all

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Guest

25/12/21 04:13:17

In response to "From $0 to $20, how much would you pay for a) a verified account and b) being able to chat with more than 5 users? *Please answer in this format: a) $x , b) $y"

I wouldn’t… especially if other apps offer their current services for free

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Charles Koh

25/12/21 03:58:36

In response to "On a scale of 1 to 4, how confident are you about putting your picture on a dating app? *1 being Not at all and 4 being I have no hesitations"

3

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Charles Koh

25/12/21 03:58:36

In response to "In a few words, what do you dislike about current dating apps, like Tinder, Coffee meets bagel, etc?"

Fake profiles, inactive profiles but still available for matching

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Charles Koh

25/12/21 03:58:36

In response to "From $0 to $20, how much would you pay for a) a verified account and b) being able to chat with more than 5 users? *Please answer in this format: a) $x , b) $y"

a) $5 b) $5

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Guest

24/12/21 06:45:47

In response to "On a scale of 1 to 4, how confident are you about putting your picture on a dating app? *1 being Not at all and 4 being I have no hesitations"

1

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Guest

24/12/21 06:45:47

In response to "In a few words, what do you dislike about current dating apps, like Tinder, Coffee meets bagel, etc?"

They are so basic and literal thirst traps. Mostly catfishes go on there.

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Guest

24/12/21 06:45:47

In response to "From $0 to $20, how much would you pay for a) a verified account and b) being able to chat with more than 5 users? *Please answer in this format: a) $x , b) $y"

a) $5, b) $10

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Kyle Huang

23/01/22 14:22:36

In response to "How Can We Improve?"

Would it be useful to match participants on existing platforms, without the need for an app?

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Tommy Koh

22/01/22 18:23:05

In response to "How Can We Improve?"

Team may wish to review if online dating is in fact compatible with supporting mental wellness. The proposal\'s innovation is to remove pictures from the initial match process, but does not address the other shortcomings of online dating.

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Guest

22/01/22 15:22:24

In response to "How Can We Improve?"

Maybe increase the sample size, 10 people may nit be enough for testing. Agree with the idea of anonymous conversations first. But basic information should be shared and validated such as jobs, age, sex etc. Maybe the app could facilitate anonymous video chats in the beginning, and clearly define a few steps/process before the individuals pictures/phone numbers etc will be shared.

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Guest

21/01/22 09:06:17

In response to "How Can We Improve?"

Eliminating fakes or “ catfish “ needs a lot of work. Minimising this actually helps when one could trust another individual without doubting the basic and crucial info, that is the picture.

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Guest

20/01/22 14:17:51

In response to "How Can We Improve?"

Too little user interview done. I believe you would get more insights after you have spoken to more people.

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Guest

18/01/22 01:56:27

In response to "How Can We Improve?"

I don\'t see how this is different from other dating apps with questions (like OKC). There is nothing stopping me from not showing my face on the app as well

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Srivarshni

18/01/22 00:28:41

In response to "How Can We Improve?"

I understand that images won’t be shown in order to avoid initial physical attraction bias ness. However, a lot of people out there consider physical attraction as something vital to their relationship and this feature of your app might not be fair to them as well. So you guys might want to think about various ways you can create a safer environment for people to connect. I believe one of the main issue you guys could take a look at is the bad rep these apps get. It is important for you guys to maintain your app’s reputation. Also, it will be great if your app has features that will allow us to just connect with people ( people with same interests maybe). This might also create a community where people feel more connected and involved as well. This can help people with mental health!

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Nicholas

29/12/21 15:55:13

In response to "How Can We Improve?"

Would be good to dig up tinder\'s original pitch deck on the internet, learn from the veterans to help your business pitch. Happy matching :)

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Guest

29/12/21 14:57:23

In response to "How Can We Improve?"

I would love to know how you guys will be tackling the already existing problems with apps like tinder. And how are you guys gonna tackle misusage of the app which this kids App is very prone too? So you guys could think about that. Also you guys could think about the matrix you will using to measure your success.

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Guest

29/12/21 14:53:36

In response to "How Can We Improve?"

I\'m intrigued by the attempt to eliminate \"physical attraction bias,\" which seems like an original and potentially powerful intervention! That said, some of these features seem to resemble existing apps such as Coffee Meets Bagel and Hinge; how do you plan to compete at scale?

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Guest

29/12/21 13:44:59

In response to "How Can We Improve?"

I like the idea of only revealing images afterwards to prevent physical attraction being the main focus. The team could elaborate on how they will provide date packages that ensure virtual-to-physical dates are safe because that would be a big plus point and a win for the dating application landscape in Singapore if that will be successfully implemented, since safety of the parties involved should be of utmost importance.

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Guest

28/12/21 19:41:40

In response to "How Can We Improve?"

Lower price for the date packages. How to ensure that users safety are guaranteed ? How to report users if there is danger or misuse e.g stalking ?

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Guest

28/12/21 03:03:34

In response to "How Can We Improve?"

I feel that handling rejection and the resultant anxiety and negative emotions falls largely on the individual using the dating app but if somehow the app is able to provide an experience that supports mental wellness that would be great. Perhaps including a message to users before joining the app that the platform is committed to supporting wellness and all its users are to respect that and not do anything inappropriate or ghost for example.

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Guest

27/12/21 17:02:12

In response to "How Can We Improve?"

I am worried that in this superficial world where everything is based on appearances that the bond formed at the start might not be strong enough to withstand the issue with not being up to the other\'s standards of how you should look like. However, I do feel that being able to genuinely connect is really interesting and fun to use. As someone who is mentally ill and insecure, I would be so anxious when it comes to revealing the appearances after though... :-(

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Guest

27/12/21 14:34:27

In response to "How Can We Improve?"

Perhaps for user research, you could speak to more users of various dating apps to learn about their pain points and sticky points(what they like about certain apps) and their dating app experiences!! Similarly, for the beta test, the more user testing, the better the app will be! For the assumption that dating apps expose people to rejection and in turn might cause depression and anxiety, I am not sure if the research on the casual link is sound. Also, even if the assumption is true, users might face repeated rejection in your app idea so the issue is not solved entirely. perhaps instead of an app, other ideas can be explored that gives them opportunities to interact with others and have shared positive experiences - eg event planning/games/etc

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Guest

26/12/21 09:22:56

In response to "How Can We Improve?"

Think about whats the difference between anonymous social apps like whisper vs your app. Needs further differentiation.

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Guest

25/12/21 15:28:00

In response to "How Can We Improve?"

Allowing users to do virtual video calls (‘dates’) before actually meeting in real life could be one solution

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Guest

25/12/21 07:24:29

In response to "How Can We Improve?"

Based on the photo that you have put up \"Progress to Date\", you will surely be required to do more user research as well as conduct more interview in order to get a more reliable and accurate data. Minimum is 40.

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Guest

25/12/21 04:13:17

In response to "How Can We Improve?"

There is a need to give good reason to monetise the app if you want to!

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Charles Koh

25/12/21 03:58:36

In response to "How Can We Improve?"

To allow users to present one question of their own to potential matches.

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