LAGOM

In response to "Do you have a friend or family member in health care?"

Yes

In response to "What do you think affects healthcare professionals the most?"

All of the above & more

In response to "Now that you’re aware about mental health struggles of healthcare professionals, how would you treat them better the next time you see them?"

Try to make their job easier by being an easier patient

In response to "Do you have a friend or family member in health care?"

Yes

In response to "What do you think affects healthcare professionals the most?"

All of the above & more

In response to "Now that you’re aware about mental health struggles of healthcare professionals, how would you treat them better the next time you see them?"

I will be more appreciative and gracious towards healthcare workers

In response to "Do you have a friend or family member in health care?"

Yes

In response to "What do you think affects healthcare professionals the most?"

Burnout

In response to "Now that you’re aware about mental health struggles of healthcare professionals, how would you treat them better the next time you see them?"

I think I will not take them for granted. They are not machines who can magically treat people, but human beings who try their best. Furthermore, healthcare professionals have a life outside of the hospital.

In response to "Do you have a friend or family member in health care?"

Yes

In response to "What do you think affects healthcare professionals the most?"

Burnout

In response to "Now that you’re aware about mental health struggles of healthcare professionals, how would you treat them better the next time you see them?"

Simples gestures like engaging them with a smile and words of appreciation

In response to "Do you have a friend or family member in health care?"

Yes

In response to "What do you think affects healthcare professionals the most?"

Burnout

In response to "Now that you’re aware about mental health struggles of healthcare professionals, how would you treat them better the next time you see them?"

Nothing, if they appear ok then ok. HAHA.

In response to "Do you have a friend or family member in health care?"

No

In response to "What do you think affects healthcare professionals the most?"

All of the above & more

In response to "Now that you’re aware about mental health struggles of healthcare professionals, how would you treat them better the next time you see them?"

Smile, be patient (haha, pun intended) and understanding.

In response to "Do you have a friend or family member in health care?"

Yes

In response to "What do you think affects healthcare professionals the most?"

Burnout

In response to "Now that you’re aware about mental health struggles of healthcare professionals, how would you treat them better the next time you see them?"

As a medical student i can feel the pressure through which all healthcare professionals are suffering. So when i see any healthcare professionals at that time i will smile and sats thanks to them and appreciate their efforts towards community.

In response to "Do you have a friend or family member in health care?"

No

In response to "What do you think affects healthcare professionals the most?"

Burnout

In response to "Now that you’re aware about mental health struggles of healthcare professionals, how would you treat them better the next time you see them?"

With respect and understanding their role for the well-being of society

In response to "Do you have a friend or family member in health care?"

Yes

In response to "What do you think affects healthcare professionals the most?"

All of the above & more

In response to "Now that you’re aware about mental health struggles of healthcare professionals, how would you treat them better the next time you see them?"

I will definitely be more understanding of their mindset and take conscious steps to make their life easier or at least try to make it less stressful.

In response to "Do you have a friend or family member in health care?"

Yes

In response to "What do you think affects healthcare professionals the most?"

Burnout

In response to "Now that you’re aware about mental health struggles of healthcare professionals, how would you treat them better the next time you see them?"

I would be more empathetic to them in terms of expectations when we meet up, last minute change in schedule, and offer support by being a listening year if they should require one

In response to "Do you have a friend or family member in health care?"

Yes

In response to "What do you think affects healthcare professionals the most?"

Burnout

In response to "Now that you’re aware about mental health struggles of healthcare professionals, how would you treat them better the next time you see them?"

By treating them nicely and giving them the respect they deserve.

In response to "Do you have a friend or family member in health care?"

Yes

In response to "What do you think affects healthcare professionals the most?"

Burnout

In response to "Now that you’re aware about mental health struggles of healthcare professionals, how would you treat them better the next time you see them?"

Ask them how they are doing and treat them to some lovely food

In response to "Do you have a friend or family member in health care?"

Yes

In response to "What do you think affects healthcare professionals the most?"

All of the above & more

In response to "Now that you’re aware about mental health struggles of healthcare professionals, how would you treat them better the next time you see them?"

I don\'t know

In response to "Do you have a friend or family member in health care?"

No

In response to "What do you think affects healthcare professionals the most?"

All of the above & more

In response to "Now that you’re aware about mental health struggles of healthcare professionals, how would you treat them better the next time you see them?"

I will definitely be more understanding of their mindset and take conscious steps to make their life easier or at least try to make it less stressful.

In response to "Do you have a friend or family member in health care?"

Yes

In response to "What do you think affects healthcare professionals the most?"

Burnout

In response to "Now that you’re aware about mental health struggles of healthcare professionals, how would you treat them better the next time you see them?"

Try not to ask them about their work...

In response to "Do you have a friend or family member in health care?"

Yes

In response to "What do you think affects healthcare professionals the most?"

All of the above & more

In response to "Now that you’re aware about mental health struggles of healthcare professionals, how would you treat them better the next time you see them?"

I would smile and say hi to them. i am proud to be in a country whereby healthcare professionals are so professional and enjoy their job so much, taking take of our country, especially during this pandemic.

In response to "Do you have a friend or family member in health care?"

Yes

In response to "What do you think affects healthcare professionals the most?"

Burnout

In response to "Now that you’re aware about mental health struggles of healthcare professionals, how would you treat them better the next time you see them?"

Treat them with respect, understand their struggles and provide them encouragement whether it is verbal, or via gifts.

In response to "Do you have a friend or family member in health care?"

Yes

In response to "What do you think affects healthcare professionals the most?"

Burnout

In response to "Now that you’re aware about mental health struggles of healthcare professionals, how would you treat them better the next time you see them?"

I would treat that with the same level of respect and dignity that I would any other person. While I believe that healthcare workers suffer from burnouts, I am of the opinion that persons from other professions suffer from the same burnouts. For example, workers in the F&B industries or teachers often meet verbally abusive customers which can lead to burnout and depression. As such, I believe that anyone in any profession should be accorded the same level of respect and understanding.

In response to "Do you have a friend or family member in health care?"

Yes

In response to "What do you think affects healthcare professionals the most?"

Burnout

In response to "Now that you’re aware about mental health struggles of healthcare professionals, how would you treat them better the next time you see them?"

I think less verbal abuse and be more appreciative

In response to "Do you have a friend or family member in health care?"

Yes

In response to "What do you think affects healthcare professionals the most?"

All of the above & more

In response to "Now that you’re aware about mental health struggles of healthcare professionals, how would you treat them better the next time you see them?"

The bare minimum is to smile and greet whenever we see them.

In response to "Do you have a friend or family member in health care?"

No

In response to "What do you think affects healthcare professionals the most?"

All of the above & more

In response to "Now that you’re aware about mental health struggles of healthcare professionals, how would you treat them better the next time you see them?"

With the respect and dignity they deserve

In response to "Do you have a friend or family member in health care?"

Yes

In response to "What do you think affects healthcare professionals the most?"

All of the above & more

In response to "Now that you’re aware about mental health struggles of healthcare professionals, how would you treat them better the next time you see them?"

I would better understand the problems they face when lending a listening ear.

In response to "Do you have a friend or family member in health care?"

Yes

In response to "What do you think affects healthcare professionals the most?"

All of the above & more

In response to "Now that you’re aware about mental health struggles of healthcare professionals, how would you treat them better the next time you see them?"

Be nice to them

In response to "Do you have a friend or family member in health care?"

No

In response to "What do you think affects healthcare professionals the most?"

Burnout

In response to "Now that you’re aware about mental health struggles of healthcare professionals, how would you treat them better the next time you see them?"

I will greet them cheerfully. I think all jobs have the same mental health issues. There is no easy job as most psychological wars can happened due to mistreatment from colleagues, friends, boss. I think all occupations should be respected.

In response to "Do you have a friend or family member in health care?"

No

In response to "What do you think affects healthcare professionals the most?"

Burnout

In response to "Now that you’re aware about mental health struggles of healthcare professionals, how would you treat them better the next time you see them?"

Be more appreciative of them

In response to "Do you have a friend or family member in health care?"

Yes

In response to "What do you think affects healthcare professionals the most?"

Burnout

In response to "Now that you’re aware about mental health struggles of healthcare professionals, how would you treat them better the next time you see them?"

Empathise with them, and treat them kinder.

In response to "Do you have a friend or family member in health care?"

No

In response to "What do you think affects healthcare professionals the most?"

Burnout

In response to "Now that you’re aware about mental health struggles of healthcare professionals, how would you treat them better the next time you see them?"

Be polite, appreciate them, not cause trouble

In response to "Do you have a friend or family member in health care?"

Yes

In response to "What do you think affects healthcare professionals the most?"

All of the above & more

In response to "Now that you’re aware about mental health struggles of healthcare professionals, how would you treat them better the next time you see them?"

Be kind to them. Don’t take them for granted. Understand their needs and struggles.

In response to "How Can We Improve?"

this is good. I like it. especially the top down policy change needed. but as we all know when we are stressed out fighting fire after fire, telling someone to take 5 mins to breathe may not be the most feasible if the root of the fire is not put out or the other systemic issues are not fixed p.s just wondering if its possible to actively seek out the feedback of the ones you are serving the health care workers and ask them what do they need the most and see if we can match it up to them be it helping them find some tune to breathe or looking after their kids in childcare after childcare hours maybe some volunteering p.p.s or educate us on how we can be better patients to care for, to make their job easier

In response to "How Can We Improve?"

To raise more public awareness on this issue and expand the program to more healthcare institutions

In response to "How Can We Improve?"

Since medical health professionals are overworked and probably feel very tired, why not improve the welfare by including a physical space for them to rest in the hospital? Or improve the beds that they have when they are resting or on stand by? For instance, warm eye pads and comfortable bolsters can be provided in a place with rugs and ambient lighting. That space can be used for workshops and other initiatives to foster awareness.

In response to "How Can We Improve?"

I am thankful to you for making this platform for healthcare workers, i think you can make this platform in such a way by which every healthcare worker can get benefits from it, like you can provide all job opportunities in this platform, you can provide study materials for junior doctors as well as PG’s, you can conduct some online and offline seminars in which all doctors can meet with each others etc. thank you

In response to "How Can We Improve?"

Reaching out for doctors who are from small town facing various type of issues. Do not reach out only for the metropolitan cities . In small towns or city one doctor is managing big population so increased workload and pressure too also they are facing various type of issues like violence .

In response to "How Can We Improve?"

The life of a healthcare physician is hectic, but if we love our work we don\'t feel like working. So, passion is all about. And also a speciality can affect your personality so choose your speciality very carefully according to your mindset. Some people choose speciality because it\'s great or give so much reputation. One shouldn\'t follow that becoz at that end all those false thinking will disappear.

In response to "How Can We Improve?"

I think it be good to have experts come in and give bite size session. The definition of bite size is nothing more than 30mins due to the busy scheduling of health care professionals being hectic and any available rest time be for their rest and self care. It is hard to get everyone to attend but we have people who are interested in topics, therefore we should archive a library of such sessions and allow them to access. I think you have to consider how to make a forum safe and anonymous. The reason being is if we advertise the site, there can be people who are not in the healthcare industry who have some misgivings with certain healthcare system, treatment or staff may use the forum to sow discord and attack which may be counterproductive to providing safe and supportive environment

In response to "How Can We Improve?"

By generating more workshops and making them accessible to everyone.

In response to "How Can We Improve?"

Reach out to like-minded individuals so that this project can grow and impact more healthcare workers

In response to "How Can We Improve?"

Is this for healthcare workers only or general audience? Its not clear to me

In response to "How Can We Improve?"

It’s a shame that we often neglect health care workers’ feelings and at times be inconsiderate to them as well. It’s really impressive that you guys are doing a lot to help them. Maybe you guys could create a community where health workers can gain emotional support and stuff. Like a community they would also feel belonged to. This community doesn’t have to exclusive to just health workers. They could also have other people who wants to support our healthcare workers as well. Activities , or sports challenges can be arranged as well so that they get to spend their time with the community and create a environment where they support each other.

In response to "How Can We Improve?"

I\'m not really convinced that a ground-up initiative to \"foster a culture that recognises mental health and gives it the same importance as physical health\" is possible, given the kind of importance \"physical health\" gets; being on-call 24/7 and working shift hours are generally recognised as being not very good for health. Of course, I appreciate the sacrifices made by our healthcare professionals in keeping the system working. I just wonder; can you really work WITHIN this kind of system to raise \"better mental health of healthcare professionals\" in priority, when various sacrifices are already expected and built into the system? However, I do recognise that there is a realistic limit on what the team can achieve, and I think this is a good first step towards changing the future of healthcare. Keep it up, and thank you for fighting on the real frontlines in this never-ending war!

In response to "How Can We Improve?"

Elaborate on the marketplace offerings and market them to not just healthcare professionals but the general public too. This will increase take-up rate as sometimes the medical workers might be too busy to know about the marketplace, and their loved ones will be potential customers as well as they can take up customised mindfulness resources taken to equip them with the right expertise to lend a hand to take care of the medical workers\' mental health as well.

In response to "How Can We Improve?"

I like that you are trying to address policy issues. However, I am wondering how the team would be trying to affect policy change through the use of data as I believe that MOH/MOHH would already have these data and would have already conducted such studies through their employee engagement or pulse surveys. Would the opposite way work if the team try to elicit change in just one hospital/healthcare workplace and show the positive data/results/impact to policy makers? This might be a stronger selling point than showing data that they would probably have on hand already. Also, another consideration is that healthcare workers already have limited \'me\' time or time to unwind. Rather than curating courses for them to attend which may further eat into their rest time, would it be helpful to put up bite-sized yet impactful materials in places that they would have frequent access to as part of their work hours (e.g. in the lift, staff cafeteria, toilets)?

In response to "How Can We Improve?"

I think one of the greatest thing you can explore is to have a bit more welfare. As the healthcare system stretches i propose instead of psych first aid, why not have a counsellor attached and an open system. Maybe explore writing reasons for leave and normalise it. Or perhaps a good will treat from the public in an app or social media page and working with singhealth or nuhs cafes or kopitiam where they are free drinks for med professionals

In response to "How Can We Improve?"

1. This is a worthwhile project that clearly addresses an important issue, especially with COVID-19. I wonder how you will manage the industrial relations piece, seeing that hospital management/MOH/MOHH would have an incentive to shut down critical posts (or even seek out and penalize users for breach of contract). There is also a need to consider the implications on patient trust as well as values such as collegiality in the workplace. All of these considerations points to the need for clearly-defined community standards and moderations systems, such that the forum is not just a site for ranting. 2. I appreciate the attempt to foster solidarity between both doctors and allied healthcare professionals. That said, the demographic of healthcare workers is really broad, so perhaps there is also a need to provide more targeted resources for different segments (including upstream e.g. for medical students). 3. I love that your plan includes an advocacy element (capturing data for policy change), thereby recognizing that there are structural factors to healthcare worker mental health.

In response to "How Can We Improve?"

I\'m not exactly sure how to go about doing this but it would be good if senior healthcare workers could share the common pitfalls with fresh grads who have just started working. I have friends who were positive about helping others once they graduate only to become jaded really quickly after the initial workplace struggle.

In response to "How Can We Improve?"

Have more complimentary or subsidised activities to help in reducing stress

In response to "How Can We Improve?"

When we are unwell, we see the doctor. If the doctor cannot assess their mental condition, how do they help others? I think all jobs faces similar stress level.

In response to "How Can We Improve?"

I\'m wondering if these workshops will be conducted during office hours? Given that they are usually overworked and short of manpower, will the hospitals/superiors allow the staff to attend these courses? Lastly, will this be a long term intervention/project?

In response to "How Can We Improve?"

Not sure if this can address the root cause of manpower shortage

In response to "How Can We Improve?"

I think you guys could share raw unfiltered/uncensored stories of working healthcare professionals who are under the pressures of their line of work during the pandemic. Hearing what they experience through their perspective helps bring new insights on how we can help and support these healthcare professionals in their mental well-being. Of course, some may choose to remain anonymous while others will want to speak up more, so you will need to have interviews with them and relatable resources to judge how effective your campaigns with them will be.